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Oussama Chalak Oussama Chalak

Oussama Chalak, General Manager, Grand Millennium Dubai

We have had to strive to be at the top of our game. “With a revamp of our restaurant offerings, plus further competition from new accommodation opening up in Dubai, we have had to strive to be at the top of our game.

Winning [TripAdvisor’s] Certificate of Excellence for the sixth time – and joining the Hall of Fame – is excellent news and demonstrates we are providing service with a smile for our guests as well as a product that delivers everything they require, whether visiting Dubai on business or leisure.”