Profit after tax reached AED685 million (USD187 million), marking a 30 percent increase year-on-year, driven by robust passenger demand and operational efficiencies. Total revenue saw a 15 percent rise compared to Q1 2024, supported by both passenger and cargo business.

Etihad continues to lead the region in passenger growth, carrying 5.0 million guests in Q1 2025 – a 16 percent year-on-year increase – and maintaining strong momentum into Q2. With nearly 20 million passengers carried over the last 12 months, Etihad is the fastest-growing airline in the region.

Customer satisfaction reached a record high in Q1 2025, with scores improving by 20 percent year-on-year. Gains were recorded across key touchpoints, including check-in, boarding, inflight service, food and beverage, Wi-Fi, and the updated website and mobile app. The quarter also saw the launch of new lounge and inflight menus, alongside upgraded service standards.

The fleet continued to expand to support the guest experience. One additional A380 returned to service during the quarter, offering First Apartments and The Residence. In April, Etihad took delivery of another A350-1000, with another Boeing 787 Dreamliner to follow. These new aircraft feature ultra-high-speed Wi-Fi and updated inflight entertainment systems.

Etihad also advanced its premium offering, expanding First Class to more routes and preparing new ground and inflight services for rollout from August. In April, the airline introduced its new A321LR cabin, becoming the first in the region to offer First Class on a single-aisle aircraft. The cabin features exclusive private First suites and lie-flat Business seats, bringing widebody comfort to medium-haul routes. The broader First class experience will include a new concierge service, private chauffeur transfers, dedicated check-in, meet-and-assist service, and baggage-free travel options in Abu Dhabi.

Passenger revenue grew by 16 per cent reaching AED5.5 billion (USD 1.5 billion), driven by increased capacity, continued network expansion and increased flight frequencies.

Passenger growth was boosted by a 14 percent rise year-on-year in Available Seat Kilometres (ASK) and an improved passenger load factor of 87 percent (+1 pp year-on-year). Fleet expansion accelerated, with 98 aircraft in operation by the end of the quarter, including the reintroduction of Etihad’s sixth A380.