TIME Hotels was recognised for initiatives such as its ‘Sanitised & Ready’ campaign, which includes a range of new intensified cleaning measures and sanitisation procedures which were implemented throughout all public areas as well as in each individual guestroom.

 The improved protocol includes detailed infection control which focuses on the disinfection of all hotel transportation, reception areas, elevators, public rest rooms and guestrooms as well as all F&B outlets and kitchens. Additionally, initiatives were put in place to boost morale and promote positive wellbeing among all of its staff members, as well as improving the guest experience across its portfolio of properties.

 The personal development of all team members is a key focus, with TIME Hotels dedicating a set amount of working hours to allow them to catch up on e-learning modules. Furthermore, through performance-related personal training and development plans, staff are encouraged to broaden their existing skill sets with a range of employee engagement activities.

 Mohamed Awadalla, CEO, TIME Hotels, said, “Boosting staff morale is essential during these challenging times and as a result we’re working hard to ensure that we cultivate a warm and constructive working environment, conducive to positive mental health. The current crisis will pass, and I want our staff to be fully motivated when all of the travel and social restrictions have been lifted.”