The transfer of the Dollar Oman head office and operations in the new 5,000 m2 facility will offer customers easy and quick access to a number of car rental services provided by the company.
Marwan Al Mulla, general manager, Dollar UAE and Oman, commented, “We have streamlined our operations and shifted the Dollar Oman head office and operations to a new office location. The new office provides capacity for the head office and operations who will be working to enhance operational efficiencies to help us continue to grow and keep pace with our client’s needs. We are looking forward to increased travellers to Oman and relocating to a new office will allow us to provide the superior service and exceptional value to our customers.”
The opening of the Dollar Oman office is one of the key achievements of the car rental company this year. Other major accomplishments include the opening of the 24-hour counter at the new Muscat International Airport; reduction in paper wastage by introducing the paperless vehicle check-in and check-out; introduction of a new mobile application to help customer book vehicles from anywhere at any given time and the acquisition of more than 100 vehicles to increase the market share.