The property earned the review-based Hall of Fame distinction by securing Certificate of Excellence for five consecutive years – from 2015 to 2019 – from the world’s largest travel site.
Mark Fernando, general manager, Ramada by Wyndham Downtown Dubai, commended the team, “I would like to thank all the staff and heads of department for their commitment in continuously providing exceptional service to our guests throughout the years. Their hard work has definitely paid off as we attained the Hall of Fame accolade from TripAdvisor.”
He added, “On behalf of Ramada by Wyndham Downtown Dubai family, we share this achievement with all our loyal guests. With the opening of new hotels and increasing room inventory in Dubai, we take pride in our product’s capacity to stand out amidst the competition through our key location and premium amenities, complemented by unparalleled service.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.