The new counter features seating area for passengers, a new concept introduced to other counters currently found inside Terminal 1. The new model will provide a relaxing and comfortable atmosphere to a significant number of arriving and departing passengers who are waiting for their rented cars or those returning the vehicles.
Marwan Al Mulla, general manager, UAE and Oman, Dollar, said, “The demand on car rental at the Dubai International Airport has significantly increased especially that we are in the tourism and festive seasons. Our short-term goal by opening a new counter at Terminal 1 is to attend to this demand while our long-term goal is to enhance the experience of our customers, ensuring comfort, convenience and personalised service. Car rental counters at the airport are one of the first destinations that visitors encounter when they enter UAE, so we have to offer them the best car renting experience by offering innovative solutions and quick response.”
Dollar covers UAE with branches in Abu Dhabi, Dubai, Al Ain and Sharjah. Dubai alone has 16 branches, three of them serving round the clock at Dubai International Airport Terminals 1,2 and 3.