One of the most prestigious and respected accolades in the business travel industry, the award honours the sustained, outstanding customer service offered by HIA in its passenger-oriented airport experience.
For the 17th consecutive year, Global Traveller asked its distinguished readers to vote for their favourite travel products and experiences. An estimated 72 percent of global traveller’s readers frequently travel in first and business class.
HIA’s commitment to enhancing passenger wellbeing has allowed the airport to place passengers at the heart of its airport experience. Amidst the COVID-19 pandemic, HIA has implemented numerous safety, security and wellbeing measures, along with new lifestyle offerings that aid in alleviating the stress caused by travelling during such times of crises.
Badr Mohammed Al Meer, chief operating officer, HIA, said, ”We would like to thank the distinguished readers of Global Traveller Magazine for voting for us for the fourth year in a row. To be recognised for our efforts in ensuring the comfort and peace of mind of our passengers, especially during this unprecedented time, is an honour that bolsters us to continue improving our passengers’ airport experience. In our role as a gateway to the world, we at HIA are committed to the wellbeing of our passengers, which has allowed us to lead the charge in facing the COVID-19 pandemic with proactive safety measures and innovative technologies.”