THINK PEOPLE – One of Radisson Hotel Group’s key priorities in 2020 was the Health, Safety and Security of team members, guests, and business partners. As part of the Group’s response to the COVID-19 pandemic, Radisson Hotel Group swiftly launched the Radisson Hotels Safety Protocol across all hotels with 100 percent of the portfolio having completed the third-party validation by SGS, as well as an additional 234 hotels which continue to be certified by Safehotels. In addition, the Group confirmed its ongoing focus on human rights, business ethics, and diversity in hotels worldwide with various initiatives and an update of its Modern Slavery Statement.
THINK COMMUNITY - Throughout the past year, Radisson Hotel Group’s team members have continued to support their communities by volunteering over 20,500 hours providing accommodation to health workers, meals to frontline workers and to those in need, and donating face masks amongst many other actions. In total, the Group’s hotels and corporate offices raised more than EUR300,000 in cash and in-kind for charitable organisations who provide food, shelter and a brighter future for at-risk children and youth. Guest engagement actions like the hotels’ towel re-use programme continued throughout 2020 and generated donations to Just A Drop to provide safe drinking water for life to over 28,000 people to date.
THINK PLANET – At the start of 2020, Radisson Hotel Group counted close to 450 hotels certified with eco-labels. The Group finished the year with a 25 percent absolute water reduction versus 2019, as well as a 27 percent reduction of carbon emissions per square meter influenced by temporary hotel closures and reduced occupancy due to the COVID-19 pandemic. Radisson Meetings continue to be leaders in the industry being 100 percent being carbon neutral, and offsetting 30,300 tons of carbon since 2019.