This service available in Marriott Bonvoy Application, allows travellers to check in and check out from the hotel directly from their mobile devices in the most efficient and user-friendly way.
Mobile Key Check In-Out option gives a great opportunity for guests to experience an easy and flawless access to their reservation that saves them time and effort.
They can check-in to their upcoming reservation up to two days prior to arrival, select an estimated arrival time, and receive a room-ready alert notification from the hotel, and check - out on their mobile device.
This feature not only enhances the arrival and departure experience, but also enables Marriott Bonvoy members to remain proactive with all their requests through the chat service; they can interact directly with the hotel’s associates through the app at any given time.
The mobile chat, that is live in more than 6,500 Marriott hotels across the world, allows guests to request additional room amenities like towels and toiletries, or get information about shuttle service hours, fitness centre amenities, housekeeping and luggage assistance.