For the third consecutive year and the fourth time in its history, Queen Alia International Airport (QAIA) has been awarded the title of ‘Best Airport by Size and Region: Middle East’ for airports serving five to 15 million passengers based on the 2020 Airport Service Quality (ASQ) Survey. This achievement, presented by Airports Council International (ACI) World, marks the highest possible accolade for airport operators worldwide.

Airport International Group confirms that between September 08-22, Queen Alia International Airport (QAIA) welcomed a total of 17,199 passengers (PAX) on board 123 international commercial passenger aircraft movements (ACM) arriving from 22 destinations and 120 international commercial passenger ACM departing to 23 destinations.

Driving a program of modernisation to ensure Queen Alia International Airport (QAIA) retains its reputation for delivering excellent customer services, Airport International Group has turned to Amadeus as a strategic partner for a major modernisation of the airport’s systems to deliver a foundation for innovation and the flexibility to react to new market dynamics.

Royal Jordanian (RJ) re-stared its regular flights on the Amman-Aqaba route on July 23.

In recognition of its commitment towards promoting service excellence and improving customer experience, Queen Alia International Airport (QAIA) was awarded Level 1 of the Airports Council International (ACI) Airport Customer Experience Accreditation.

Royal Jordanian (RJ) closed 2019 with another excellent record according to an airline safety and product review website, AirlineRatings.com.