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Bahrain International Airport receives four prestigious ACI recognitions Bahrain International Airport receives four prestigious ACI recognitions

Bahrain International Airport Receives Four Prestigious ACI Recognitions

Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA), announced that the airport has received four recognitions from Airports Council International (ACI) across customer experience, arrivals services, accessibility, and public health and safety readiness.

This includes:

  • Customer Experience Accreditation – Level 5 for the second consecutive year.
  • Airport Service Quality Award for Best Airport at Arrivals Globally for the second consecutive year.
  • Renewal of the Public Health & Safety Readiness Accreditation.
  • Accessibility Enhancement Accreditation – Level 2 for 2026.

 The recognitions were received by Mohamed Jameel AlKhenaizi, CEO, during the ACI World Airport Experience Summit, hosted by iGA Istanbul Airport in Türkiye from August 31 to September 04, of this year.

 Level 5 is the highest level of ACI’s Customer Experience Accreditation programme and places BIA among airports worldwide to hold this distinction. Maintaining the accreditation for the second consecutive year reflects BAC’s commitment to embedding customer experience across its strategy, governance, operations, service design, and corporate culture.

 BIA was also named Best Airport at Arrivals Globally for the second consecutive year through ACI’s Airport Service Quality programme. Based on feedback from passengers from around the world, the award reflects the quality of BIA’s arrivals services and the efficiency of the passenger experience upon entering the Kingdom of Bahrain.

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