Emirates continues to refine its First Class ‘Fly Better’ experience, with an array of new enhancements for First Class customers; from keepsake menus to gloved service, luxurious lounge-inspired check in areas in Dubai, to the memorable ritual of unlimited caviar onboard.
Finessing the finer details of hospitality and service, the latest enhancements onboard Emirates’ First Class include a newly designed keepsake menu which tells an explorative story of Emirates’ wine selection and culinary inspirations.
Customers can discover the heritage of rare bottles handpicked from renowned châteaux, with full tasting profiles and suggested pairings for an elevated dining experience. First Class customers are now invited to savour their unlimited caviar in elegant new Emirates engraved bowls, designed by Robert Welch to complement Emirates’ existing range. Emirates First Class cheeseboard has also been enhanced, presented on a rustic slate, with accompanying bowls and a wooden honey dipper, in addition to its array of artisan cheeses and chutneys. Emirates First Class cabin crew provide a gloved service for exceptional hospitality onboard.
Enhancing the on-ground experience for First Class customers, the First Class Check In area in Terminal 3, Dubai International (DXB) is also being refurbished to provide an exclusive atmosphere, featuring dedicated, personalised check-in services and a relaxing lounge design set to open in the coming weeks. Across the world, the journey for Emirates First Class customers is curated from start to finish, with complimentary access to 43 world class, luxury lounges across the globe, and complimentary chauffeur drive for seamless door-to-door transfers across most destinations.
In addition to regular enhancements in service and hospitality, here are some of the most celebrated aspects of flying Emirates’ First Class;
An abundance of personal space and privacy
Described as a ‘hotel room in the sky,’ Emirates offers First Class customers spacious, private suites above the clouds. Innovative technologies in Emirates First Class suites include electronically controlled privacy doors on some aircraft, with personal temperature controls and adjustable mood lighting on others.
Restorative rest and pampering products in Emirates’ First Class
To transform seats into comfortable lie-flat beds, Emirates First Class customers are offered soft mattresses and pillows, cotton-lined duvets, including a plush, faux sheep-skin blanket on the Game Changer aircraft to support a good night’s sleep.
Fine dining on demand and world class drinks selection
First Class customers can dine on their own schedule, as the menu is available on demand. Orders can be placed at any time during the flight on long haul routes including à la carte multi-course meals with locally sourced, seasonal ingredients. Gourmet vegan dishes are available to First Class passengers on select routes, as well as a Movie Snacks Menu, featuring delicious options like Wagyu sliders, lobster rolls, popcorn, and edamame.
Elevated entertainment in the sky
For an outstanding viewing experience - First Class customers enjoy a 32-inch FULL HD LCD screen featuring ultra-wide viewing angles, touch screen, and LED backlight linked to Emirates’ award-winning ice inflight entertainment system. Customers also experience superior quality sound onboard using premium Bowers & Wilkins E1 headphones, exclusively created for Emirates using noise‑cancelling technology to block out ambient cabin sounds and deliver the cleanest output.
First Class on the Emirates A380 - Luxurious Shower Spa and A380 Onboard Lounge
Emirates is the first airline in the world to have introduced showers in First Class cabins and there are two Shower Spas in First Class, for the exclusive use of First Class customers travelling on an A380. The shower cubicle has water temperature control, a vanity unit, wash basin, changing area and toilet, a hairdryer, full-length mirror, heated flooring, leather seating and exotic flowers to create a relaxed ambience. Cosmetics provided include sustainable shower products from Irish luxury organic brand Voya, featuring shampoo, conditioner, body moisturiser, a soap bar and shower gel - where First Class customers can choose from two ranges; Revitalise and Tranquillity.